Alarm Security

Alarm Systems for home security

New technology security alarm server EAVS

EAVS is high integrated security equipment which has alarm, NVR, IE explorer together.

With EAVS security equipment, security center can be easy to build up and supports maximum 90 million users.

Many new technologies are adopted for this integrated security alarm server and it is keeping upgraded. Below we will explain some FAQ and help security service engineers, end users knowing this new type security alarm server.

alarm server

integrated security alarm

 

 

 

 

 

 

 

 

1. How to use USB disk to record video?
Please insert the USB disk into the EAVS USB port, then enter into EAVS main menu, find the file you want to backup from the file management, click backup and it is ok.

2. How to use joystick to switch PC and EAVS display?
Turn the EAVS/PC switch on the real panel to EAVS, then press “MON” key on the joystick to switch PC and EAVS interface. If EAVS/PC switch is turned on PC, then no effect by pressing “MON”

3. Why no image display after EAVS visiting from IP or domain name?
Cause ActiveX play control is not installed for image display. Please visit EAVS through IP or domain name, after enter interface, click set, then click system maintenance to download ActiveX and install it.

4. How to set the alarm preset point linkage video and PTZ
Firstly, please enroll the detector into the system, then set the alarm preset point, (move the cursor to the PTZ setting and press enter on the remote controller or click the left mouse button to enter the setting screen, choose the channel, then turn the image to the alarm position through the PTZ control, set preset point digital). Then set linkage( enter into main menu, click security setting, click alarm setting, select the zone number which you want to link and the image channel, video record channel, click PTZ linkage and save it for linkage channel and preset pint. At last confirm exterior alarm is selected for timer arm setting.)

5. Why manual record can not be shut off?
Because timer recording is set. EAVS system can set maximum 4 timer recording.

6. Why black/white image is displayed on monitor or TV display?
Please check and confirm video input, EAVS machine and monitor or TV set standards are totally same. If not, please set monitor or TV set to automatically recognize.

7. The system domain name and platform is set, but it can not be visited and no information is sent, why?
Please check whether the IP address of the router is mapped.

8. Why the joystick maintenance LED keeps lighting on?
If the maintenance keeps flashing, it means there is connection error of the system. Such as telephone line is not connected well or the information sent to CMS failed. If the LED keeps lighting on, it means the detector is not ready yet.

9. Why EAVS not need 911 alarm dialer?
Cause The alarm dialer system is integrated into EAVS system already. The system can set 4 groups voice receiving phone and 2 groups CMS phone.

10. Why the 8 channels audio input is active MIC and not Passive MIC?
The active MIC is with wide audio detection range and the volume can be adjusted.

11. How to use remote intercom?
Please insert MIC and SPK into EAVS system, remote log into the system and right click image to open intercom.

12. The notes of PTZ control setting
Check and confirm PTZ 485 control line is connected to EAVS equipment correctly. Check and confirm the protocol and frequency is same of PTZ and EAVS equipment. Check and confirm the PTZ address is same as it is set on EAVS system.

13. Only image is displayed and no control button or the image is not full of the screen, why?
Check and confirm the EAVS definition is same as monitor.

14. Can the CMS receive alarm report when network is not connected or off line?
Yes, EAVS can identify line off and send alarm to CMS via telephone line.

15. EAVS how to use SMS and MMS?
Add GSM module to the EAVS equipment.

16. What distance is it available between wired detector to EAVS
EAVS uses A/D convert circuit and the distance can reach to 1km.

17. What distance is it available between wireless detector and EAVS?
It can reach to 500m at open area.

18. Is it possible to have repeat code of wireless detector?
EAVS uses 32 digits multi-code wireless codes and it is almost impossible of repeat code cause the rate is one 40 billionth

19. How many remotes can one EAVS set
Maximum 8 remotes can be enrolled

20. Can EAVS be used at factory, school etc. With multiple protection areas?
EAVS has 8 wired and 56 wireless programmable defense zones and 32 bus system defense zones.

21. Why EAVS false alarm rate is lower than DVR motion alarm?
EAVS adopts motion sensor and image moving recheck identifying technology and without sunlight interference. DVR motion alarm adopts moving sensor only and may be interfered by sun light.

22. Is manual check required for EAVS?
EAVS adopts auto system check function, all detectors will send status report to EAVS every one hour. All system fault will be checked and reported to CMS.

23. How many disks and capacity can be supported by EAVS?
EAVS can support 2 pcs 1000G capacity hard disk.

24. At Wifi or internet not convenient place, how to use network to connect to CMS
EAVS supports 3G network module

25. How many channels of D1 recording is supported
EAVS can supports maximum 8 channels D1

26. How to link EAVS alarm with lighting
Through 232 lighting linkage module, it can control 64 circuits lighting control

27. If the line is off when remote upgrading EAVS, will EAVS failed
No. EAVS will download the and save the files firstly, after download completed, it will upgrade automatically.

28. If user password and install password is forgotten, how to do?
Return the machine to factory to upgrade.

29. What short key does the joystick has?
It has single picture, 4 pictures, 9 pictures switch function, manual record, record play, Aperture adjustment, Preset call, PC and EAVS display switch, arm disarm etc.

30. If no joystick, can mouse be used to operate the EAVS system?
Yes, the EAVS menu setting and system can be operated by mouse.

31. What will EAVS system do if the video wire is cut off?
EAVS system will know the wire is cut off and report it to CMS

32. If the EAVS alarm during PC working time, how can watch the alarm video?
EAVS will switch picture to alarm picture and displays alarm picture even PC is working as computer.

33. Why EAVS is cost effective?
EAVS has alarm system, VGA output, video server together. No repeat purchase is needed.

34. Why EAVS will never crash down?
EAVS system has double watch dog function, if the system crashes down, the system will automatically restart in 1 minute and work properly.

35. Why security service engineer can solve the problem of EAVS without showing up at EAVS using site?
EAVS system is with remote programming and remote maintenance function.

36. Normal alarm system center can support maximum 9 thousand users, why EAVS can support maximum 90 million users?
Normal alarm system center adopts 4 digits user code CID protocol, EAVS adopts 4-8 digits user code CID protocol, So, it can support maximum 90 million users.

37. What cost it will be to build TCP/IP network video alarm security center?
The cost is EAVS and one PC.

38. How can EAVS do when burglary happens at holiday without people at home?
There is Voice alarm module and it can dial preset alarm receiving telephone to report the alarm information to home owner. At the same time, it will turn on video recording and begin to record. It will send video to center for record of 1 minute before and after alarm.

39. Can EAVS support wireless LCD keypad installed on the wall?
Yes, it supports wireless LCD keypad.

40. How will EAVS do when leaving home without arm?
EAVS system supports 4 groups timer arm/disarm 24 hours *7 days. It can be armed and disarmed remotely.

 

 

Intelligent Community Security FAQ

Intelligent Community Security will always be with problem in use and operation process. There are causes of design flaws, installation impropriety and improper use of security equipments. Here are some common problems and solutions.

Q&A:Confused mark or no label of wiring

Cabling system building is the longest security system construction period, the largest input of human resources, and also the most important part of the whole system. Most of them are concealed works in modern residential area construction, and they are permanent exist.
Chaos mark or even no mark Wiring  leads large trouble to the installation and maintenance of the project. At the process of equipment installation and commissioning time, no marked wiring will take the second manpower to measure the wiring. After completion of the project still marked unidentified or not marked wiring will cause difficulties to the maintenance work. So in the wiring process, each line must be clearly marked, so that not only can save installation costs, but also facilitate the installation and commissioning of the project.

Intelligent Community Security

Community Security System building

Q&A: No waterproof and sun protection measures for outdoor wiring

The outdoor wiring must have waterproof and sun-proof measures to prolong the system life and ensure the security system stability.

Solution:

1. Wiring system by connecting terminals indoor as far as possible even extenting wiring. Can use hand in hand wiring for bus system.
2. The outdoor terminal of the system can be sealed. The treatment causes inconvenience for system maintenance but can prolong system life and enhance reliability.  If need to disassemble the wiring, it must be re-sealed at the end.
3. Using outdoor distribution box for all outdoor termination of the wiring. Put all outdoor line terminals into the terminal box. This method not only solve the outdoor end waterproof sun-proof problem but also easy maintenance.

Q&A: The installation height of intercom host is not appropriate

Most of the intercom host is installed at the bottom of 1.5 meters from the ground. But the host height are different for different manufacturers, the specific needs of the installation height must be based on the entity concerned. It should be in accordance with the standard of the height of the camera, so as to make the indoor monitor more clearly see the visitors. There are some residential units gates in front of the ladder, thus causing the visitors standing height is not the bottom of the door frame bottom but one or two steps lower. The installation position of the intercom host height should be confirmed according to the spot.
Most of the intercom hosts are not water-proof. If they are installed on wall without rainshed, the security system stability and using life will reduce.

Solution:

1. Install the intercom host on the gate.

2. Add rainshed or waterproof kit for the intercom host.

Q&A: closed-circuit monitoring system and power supply system are in the same tube 

Put closed circuit television line and power lines parallel and even in the same pipeline. The monitored images will be distorted cause of the power electric interference.

Solutions:

1. Use better shielding effect cable or even double shielding cable.
2. Even in the same pipeline,  use plurality of line pipe and tube wiring. Not wiring the circuit in same line pipe of the the power line.
3. When wiring in elevator, make sure to get distance between the power line. The elevator is using a strong power, the interference is large. The greater the longer distance between the CCTV line and power supply line.
4. Increase anti-interference equipment.

Q&A: Exposing household privacy in closed circuit monitoring system

The community monitor can easily see the residents’ house, the home owner’s privacy will be exposed imperceptibly. If there is a video data gratuitous transfer, it will cause great harm to the owners, there may even make a lawsuit.

Solutions:

1. Select appropriate location to install the security cameras. The security cameras should be mainly installed in the square and traffic corridors and other public places.
2. The security cameras should avoid to toward to residential direction especially residents gate, doors and windows, balcony.

Q&A: Parking card reader location is not appropriate

There are ID, IC two types card readers with legibility distance from 10 cm to 10 meters. For the long distance card reader, the driver does not actively take the card, as long as the card is placed in the car, it can be automatically read when the car pass through the card reader. For the close to 10 cm card reader, the driver must roll down the window and took the card in front of the card reader.  So the reader must be installed in the position where driver can easily reach. Some areas due to restrictions on the site, the vehicle can not turn in and out and smoothly access the card reader. The drivers must get off to access to card readers. It caused inconvenience for residents.

Solution: Fully inspect the site, select the appropriate location to install parking management equipment.

Q&A: Perimeter protection system is installed as normally open alarm mode

There are normally closed (N/C) and normally open (N/O) two types alarm modes for wired alarm systems. But N/O is not fit for perimeter protection system installation. For N/O circuit, when the security system is cut off, the system will not trigger alarm. For N/C circuit, when the security system circuit is cut off, the system will trigger alarm.

Solution:N/C circuit is suggested for perimeter security system burglar alarm.

Q&A: Electronic patrol route is not suitable

There are wired electronic patrol and wireless electronic patrol. Wireless electronic patrol is with advantages of easy installation and maintenance and stable system. So, wireless electronic patrol is popular nowadays. Improper patrol route will cause inconvenience for security patrol staff. It may require the patrol staff passing the lawn to arrive patrol location. At rainy and snowy days, that caused great inconvenience.

Solutions:

1. Design patrol route as “S” style and without blind corner.

2. Patrol point should be installed in the places where the patrol staff can easily reach, such as the location of the roadside, the front of the unit gate.

Q&A:The home security system PIR is installed toward to the windows

The false alarm may be produced by improper security sensor installation. If the Infrared Detector (PIR) is installed toward to the windows, the movement and activity in outdoor may produce false alarm.

Solutions:

Avoid to install indoor PIR toward to windows or choose multiple intrusion technology security sensor for strong environment interference resistance.

Conclusion: There are many problems and difficults installing community security systems. Only if we thoroughly inspect the site and strickly install the security system according to instruction, the community security system can work smoothly. The later maintenance can be easy with properly planed and installed community security system.